Privacy Policy
Effective Date: 1st January 2020
Introduction Welcome to Sunrise Online (“we”,”our”,”us”). We are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect information about you when you use our website.
Information We Collect
Personal Information
When you submit a form via our “Contact Us” page, we may collect personal information such as your name, email address, and any additional details you provide in your message.
Automatically Collected Information
Our website may collect non-personal information, such as IP addresses, browser type, device information, and website usage data, through cookies and similar technologies.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyse website traffic, and support site functionality. The cookies we use fall into the following categories:
Necessary Cookies
Required for the operation of our website (e.g., session management).
Analytics Cookies
Provided through third-party services like Google Analytics via Site Kit, these cookies help us understand website traffic and user interactions.
Security Cookies
Used by Wordfence Security to protect against potential threats and manage user sessions securely.
Third-Party Cookies
Some cookies may be set by third-party services integrated into our site, such as Google Analytics and other plugins.
Managing Cookies
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
How We Use Your Information
We use the information we collect for purposes such as:
Responding to your inquiries submitted via our “Contact Us” form.
Analysing website traffic and improving site performance.
Ensuring site security and preventing fraudulent activity.
Complying with legal obligations.
Third-Party Services
We may use third-party services on our website, which may collect data and set cookies:
Google Analytics: Tracks website usage and provides analytics to improve user experience.
Wordfence Security: Monitors site security and manages threats.
Each third-party service has its own privacy policy, and we encourage you to review them:
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Information collected via cookies is retained as per the cookie duration specified by the service provider.
Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to your personal information.
Request deletion of your personal information.
Opt out of certain data collection practices, such as analytics tracking.
To exercise your rights, please contact us at contact@sunriseonline.com.au
Security
We take appropriate measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no online platform is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Sunrise Online
Edithvale
VIC, 3196
Australia
Contact Us: Contact Form
Thank you for trusting us with your information. Your privacy is important to us.
